Boilersmith Ltd

Public Liability with Simply Business up to £1,000,000 Policy No. CHBI3049854XB Gas Safe. 660150 Company Reg No. 11777019 Vat Reg No. 374 951 855 Financial Conduct Authority approved FRN 970722 Worcester Accredited Installer.

Latest Reviews and Feedback

Excellent work and great service. Would recommend.

DW 12 23

100% recommend Pete and the team at the Boilersmith. Totally professional, reliable, knowledgeable and friendly service from quotation to installation. They replaced our old boiler with a new efficient boiler and added a hive system. We also had some new radiators fitted and a new flu hole had to be added out of the wall to accommodate the new boiler. The old hole was made good matching the brickwork so well you can't tell there was a hole. Superb workmanship and very clean and tidy, would not hesitate in recommending them and have done so to family and friends.

NH 11 23

From requesting a quotation, to installation, to after service care it was a pleasure to have Peter and his team complete the installation of a new boiler. They took the time to assess the old boiler and system to ensure that the replacement met our needs and was compatible with features in the property, reducing the need for a complete piping re-work. During the work Peter and Darren were professional and friendly throughout; explaining each step of the process. As well as being extremely thorough (e.g., making sure all radiators were working, no leaks etc) they were also conscious of keeping disruption to a minimum while I worked from home. After installation Peter followed-up with us the following week to make sure we were happy with the new system and there were no problems. This is the first time we have had to replace a boiler and if the need arises in the future Peter and his team would the first people we would call.

DC 11 23

We can recommend Peter Smith without reservation. When the engineer from our gas suppliers struggled to get parts for our ageing Baxi back boiler, we took the hint and decided it was time to replace it. We had surveys carried out by half a dozen contractors, but quickly settled on Peter to carry out the work. He gave an air of competent professionalism from our first meeting; he returned to check measurements in our cupboard, which ruled out the use of some makes of boilers, and he was thoroughly focused for the three days of the work. When asked on his first visit, he was able to provide a provisional idea of cost, and it was close to the eventual written quotation. Peter was prompt in arriving when he said he would. His written communications were clear and helpful. He is courteous and knowledgeable, and he is clear and concise in explaining the processes and in answering questions. He supplied and fitted a Vaillant boiler in our airing cupboard. He installed gas piping from our supply up to the bathroom, flushed the system and decommissioned the old unit. Bearing in mind the need to drill through three walls and the ceiling, Peter worked quietly. The main noise that we were aware of was that of his vacuum cleaner. He was meticulous in keeping the place neat and tidy. He scheduled the work in such a way that we were never without hot water. Peter works hard. He is diligent and is always engaged with the task. All the required certificates and documents arrived promptly, and Peter followed up with a call to ensure that all was well. Peter Smith provides an excellent service.

EE 11 23

We had excellent service from Peter. Our boiler had to be rerouted and Peter listened to us and put it where we wanted it which meant more work. All carpets were put back properly. Have recommended Boilersmith to someone else. Peter was clean and tidy.

JP 11 23

We have no hesitation in recommending The Boilersmith Ltd. Pete, Darren and Simon are very professional, courteous and easy to converse with. We very much appreciated the steps they took to make us feel safe by wearing masks, sanitising and social distancing whilst in our home as we had explained we were still shielding. Simon serviced our old boiler initially but it needed replacing. Pete and Darren worked almost none stop for two and a half days to complete the installation of our new boiler and hot water tank with excellent results. Always on time, very tidy and happy to answer any questions regarding the work being carried out. We will definitely be regular customers.

SS 10 23

I have just had a new boiler installed by Boilersmith Ltd, and was delighted with the professional installation which was completed in the time promised.

MD 10 23

Thank you Boilersmith Ltd and Simon for an excellent service, on time, tidy, professional job and any questions asked clearly answered. Wish I had found you before!! Thank you

LF 10 23

We were very happy with the work undertaken by this company in installing our new boiler. Pete arrived on time, worked efficiently and left no mess. He completed the installation as required in the time stated. I would definitely recommend this company.

JH 10 23

I found The Boilersmith Company to be very professional, efficient and extremely helpful when they recently inserted a new boiler system to my house.. I wouldn't hesitate to recommend them to anyone needing a new boiler.

RH 10 23

I have used The Boilersmith for my boiler service for 2 years. It's nice to use a local firm who are both professional and pleasant

AB 09 23

Boiler Smith Ltd we easy to liaise with, quotes were clear and prices itemised. Work was done as agreed, on time great care was taken with carpets protected. More than this they were helpful explaining options suitable for the house and worked long days to complete on time. I highly recommend Boilersmith Ltd.

CT 08 23

Pete responded promptly to my initial enquiry about replacing a floor-standing boiler. Following inspection, he explained the work needed to install a wall-mounted system, which included significant changes to the pipework including under the floorboards in the bathroom and in the airing cupboard. He and Darren worked almost non-stop over two days to achieve the replacement and did an excellent job replacing the bathroom floorboards and filling/replacing brickwork for redundant holes in the wall – as well as cleaning-up generally. Very pleased with the outcome and happy to recommend their services.

AC 08 23

I can't rate this company highly enough. Peter came out to talk me through the process of replacing my 27 year old Potterton Boiler. He explained in detail the various options available to me and also explained the work that would have to be completed in order to comply with new regulations. He dealt with my questions and concerns knowledgeably. I was promptly supplied with a competitive itemised quote and the work was completed a few weeks later by Peter and Darren. They were courteous at all times and treated my property with respect. I had previously obtained 2 quotes from a national company but didn't have confidence in them to do the work. I'm pleased that I chose Boilersmith.

JH 08 23

This is the second time we have used this company and they have been amazing both times. Pete came out quickly and gave us a quote, he answered any questions we had and sorted out a different problem we had with our radiator. On the day of the installation, Pete arrived promptly, he worked hard and was very courteous and explained what he was doing. Pete was very tidy and showed us how to operate our new boiler. We received a follow up call the next day to check everything was OK. Nothing was too much trouble. I would definitely recommend Pete and his team.

KA 08 23

I got the best quote for replacing my boiler from Boilersmith. I booked an appointment with Boilersmith gas engineer. I am happy with the process from quote to installation of the boiler that the process is full automated and very transparent. I would recommend Boilersmith.

MS 07 23

I got the best quote for replacing my boiler from Boilersmith. I booked an appointment with Boilersmith gas engineer. I am happy with the process from quote to installation of the boiler that the process is full automated and very transparent. I would recommend Boilersmith.

MS 07 23

We had our boiler replaced by Boilersmith three weeks ago and we are absolutely happy with the level of quality we received starting from the first call to book an appointment to check our old boiler through to the installation process and after installation check up call. Peter and Darren were extremely efficient (the boiler replacement, laying new pipes, radiators flush only took two days), professional, did their best to keep disruption to the minimum and left our house as clean (even cleaner) as it was. The price we were offered was very competitive and manageable as they offered a very affordable finance option too. Boilersmith were also honest about what needed to be done and what was not necessary, which is really helpful. We received all the certificates within a couple of days, our warranty was also registered by them and the next day after the installation they called us to check if everything was ok. This is just a superb customer service. I cannot recommend them enough. On top of professional excellence they were a pleasure to communicate with. Thank you very much, Boilersmith.

NC 06 23

We recently had a new Worcester Bosch boiler fitted by The Boilersmith, as well as a number of radiators and valves replaced. We could not be happier with the service. Peter came to visit us on a few occasions before we had decided to ahead to talk us through the best options for our particular setup. On the day of fitting, Peter and Darren did a great job. Both were very friendly and professional, cleaned up well after themselves and explained how everything worked. We would have no hesitation at all in recommending The Boilersmith and will be using them for our future boiler servicing requirements.

LB 06 23

I would recommend the Boilersmith. Pete and his colleague installed a new boiler in my house recently. I was impressed with his professional and conscientious approach throughout, including providing a detailed quote, his prompt responses to any queries, neat and tidy work, patient explanations and instructions and after installation follow up check.

SH 05 23

The boiler service was easily organised and carried out on time in the right date and in a very professional way.

BS 05 23

Pete installed a new boiler at my property. His correspondence, before installation was great, keeping me updated on timings and what he would need access to. He installed the boiler, and explained how to work the boiler, and left the relevant paperwork. He and his team, regularly service our boiler, hence finding that the previous boiler was about to breakdown. I wouldn't hesitate, to recommend him for any boiler and heating work. Very reliable and prompt to action any problems.

NP 05 23

From our first enquiry we were very impressed with the service from Boilersmith Ltd. They responded, as promised, within 24 hours and Pete came two days later to give a thorough explanation of what would be required to replace our ageing boiler and bring the installation up to modern requirements. His knowledge, understanding and clear explanation made the decision very easy for us. Pete was punctual for the installation of the boiler, preventing any inconvenience to us. His work was thorough and professional, carried out in a skilful and caring manner. He left us with clear detail of the workings and phoned us the next day to check all was well. We have no hesitation in recommending this company.

GL 04 23

The Boilersmith team, Pete and Darren not only recently fitted a new Worcester boiler but also repositioned it. Their professionalism and technical knowledge is second to none and they did a fantastic job making sure that at all times we knew what was going on and as a result we weren’t inconvenienced at all. We would thoroughly recommend the company.

JO 03 23

I contacted Pete at Boilersmith this morning After finding my CH had failed. He responded to my call within 20 minutes, was at the house in 3 hours and within an hour the problem was fixed! He is the ultimate professional, not only did he find my problem and fix it but he talked me through everything he had done. He takes great care in the house, he wears shoe covers and brings his own work mat. This is the third time I’ve called on his services and he has never let me down. I would recommend him to anyone who needs help with boiler repairs or advice.

PS 03 23

New Worcester boiler fitted 03/2023. Both Peter and Darren were excellent from start to finish and would be happy to recommend to anyone needing a new boiler.

PW 03 23

Replacement boiler installed. Care taken to specify boiler to meet particular requirements. Great effort made to source Veissmann boiler despite national shortage at the time. Installation undertaken to very high standard. Very clean and neat work. Timely provision of certification, guarantee set up etc. Good value, fair price for items and installation work. Very courteous and reliable. Excellent follow up and service. Highly recommended.

DS 02 23

Pete was exceptional throughout the replacement of our old boiler to a new combi in Feb 2023. We enquired with many installers but Pete really stood out as he gave us a great impression. We are extremely glad we went with him and he could fit us in! He went above and beyond explaining our options in an honest, transparent and easy to understand way and was thoroughly professional, tidy and considerate at all times. I will be recommending to friends and family for their boiler needs!

SW 02 23

We have recently had a new Vailant boiler installed by The Boilersmith Limited who are a friendly local company based in Woodley. Their work was exemplary in every aspect and we will have no hesitation in using them again for other heating issues. Their spoken communication skills are excellent and all time promises quoted for the work were fully met. Also, written quotations are very clearly laid out and contain photographs of each major part to be be fitted. We highly recommend this company.

JT 02 23

Peter installed a new Worcester Bosch boiler for us and was efficient and informative all along the way. I would definitely recommend his firm and have already pointed somebody his way.

PB 12 22

Pete from Boilersmith is a likeable chap who worked extremely hard on the successful recent installation of our new boiler. He is so very tidy and highly professional in all aspects of the work involved, creating minimum disruption wherever possible. I should like to highly recommend this company and especially Pete.

PP 10 22

Peter couldn’t have been more efficient and pleasant to deal with installing my new boiler. The quality of his workmanship was first class. I wouldn’t hesitate in recommending him.

EB 07 22

Had a boiler replaced by Pete at Boliersmith. I am very pleased with it. The quality of the installation was very good. He arrived when he said he would and completed on time. He also spent time gong though the controls with me. I would highly recommend Boilersmith.

PG 06 22

Highly recommend Peter at Boilersmith, We had issues with our boiler leaving us without hot water. Peter was very quick to respond and let us know exactly when he could come over and have a look at the problem - a time he stuck to. One visit quickly diagnosed the problem and he let us know what work was required. The repair itself was scheduled a few days later (once parts arrived) and the work was done in a few hours. All working fine now. Exactly the type of experience you’d hope for.

CW 06 22

Pete installed a new boiler, cylinder and pressure vessel to replace our old units including modifying the pipes in a difficult install. He did a fabulous job, very tidy, efficient with all the work done neatly. From a cost point of view he is competitive, but given the quality of the work is very cost effective. I will certainly be using the Boilersmith for future work, in particular the maintenance. I would very much recommend the Boilersmith.

JP 06 22

He recently installed a new boiler in our family home and was absolutely first class. He was punctual, polite, well mannered and well spoken, he was very tidy whilst working and kept us up to date throughout the install. His quote was extremely competitive and it was the price he charged. I highly recommend his services 

CT 06 22

Peter Smith is a very reliable, professional, knowledgable good communicator who clearly takes pride in producing an excellent standard of work all completed in an extremely neat, tidy and mess free fashion.

Peter carried out a new boiler and radiator installation for us, he has added radiators to the system as we have extended our property. Peter has also serviced our boiler and completed several general plumbing jobs. When he fitted a Hive thermostat for us his explanation of how to use it was very clear and understandable.

We would have no hesitation in recommending him.

SJ 06 22

Peter was first called-upon to service our old Vaillant boiler some four or five years ago, and I believe on a subsequent occasion (apologies for my imprecise memory).  As well as exhibiting the highest standards of courtesy and ‘customer-friendly’ communication to talk us through the state of the boiler, he also resolved an issue with an elusive, persistent gradual loss of water pressure that had prevailed literally from its installation in 1998.  And, needless to say, the boiler itself continued to operate perfectly thereafter.

 

So when the time came for its service last August, we were prepared to continue as before (assuming Peter found nothing seriously wrong).  However, aware that it was now twenty three years old and that winter was around the corner, we decided to request Peter to effect a long-overdue replacement.  We immediately accepted his fair quotation for what we can only describe as an impressive, thoroughly professional installation, conducted in an amiable and efficient manner with particular consideration given to maintaining a clean, non-disruptive working environment and restoration of all affected interior decor.  He explained and demonstrated all appropriate functionality as thoroughly and comprehensively as possible, taking care not to subject us to ‘information overload’, and made himself readily available to answer all queries we had thereafter.

 

As highly recommended a tradesman as we have ever encountered.

PF 06 22