BrightCall pride themselves on being the home computer specialists (not a business company that tinkers with home systems). Try calling them and hearing your computer troubles explained in plain English (quite an achievement in this field!). Defending against nasty scammers, iPads and mobiles that won't behave, internet connections that won't connect and data that seems lost forever, these are the sort of issue they solve every day. Their engineers have decades of experience making computer problems just melt away.
* Free first half-hour visit worth £36 when you mention The Little Green Book *