are thick yellow books, thinner blue ones and all sorts of guides
which cost you money. There’s also
THE DIRECTORY OF EXCELLENCE –
THE LITTLE GREEN BOOK which, whilst it’s
not perfect, is probably as good as it gets.
is the aim of The Directory of Excellence?
the first local source of information and reference on some of
the best local businesses. We try to endorse those businesses
which set themselves high standards, provide good value and have
proper regard for you, the customer.
do recommendations come from?
They come via friends, interested readers, the featured businesses
and, increasingly, visitors to our website.
one gets into The Directory unless we have prior recommendation
or adequate references. Nevertheless you should also seek your
own assurances from the businesses and always exercise common
sense in your dealings; ensuring that matters of material importance
are in writing and that payment terms are fair and reasonable.
For your assurance, where businesses approach us directly for inclusion in The Directory, we obtain references from recent clients. All of these are contained on our computerised files where clients have responded by e-mail or, in hard copy, where the replies have been in writing.
The Directory of Excellence
Our telephone, fax numbers and e-mail address are shown below
together with our FREEPOST address. You can contact us via our
website, which has links to all the websites for the businesses
featured. If you have recommendations for new businesses or comments
on existing ones – favourable or otherwise – we want
to hear from you. We will exclude any business where we are aware
of continuing poor service, any malpractice or bad workmanship.
Whilst we can only exclude a business from the next version of
the book, we can immediately remove them from our website. If
you don’t tell us, we don’t know.